If that value is set to something other than 0, we trust you and we're capping the output buffer at that size. See if using a slightly higher setting will get rid of the crackling.Ĭheck the MaxOutputBufferSize value in the Rocksmith.INI file and make sure it’s set to 0. Martia W: First, check your “Audio Engine Settings” value in the game: Main Menu > Tools > Options > Audio Settings > Audio Engine Settings. You can also find the RocksmithConfiguration.pdf in the game's default install folder: Martia W: The PC Config Sticky is the best place for all PC sound issues. Once received, we will examine your system info and get back to you as soon as we can with a possible solution to your problem. If you receive an error when attempting to upload the MSINFO32 file stating that it is too large, you will need to compress it using either WinZip or WinRAR. Click "Choose File" and find the "dxdiag.txt" you saved earlier and click Open. Type a response in the "Results and/or Additional Information" section.ġ4. Type in your Uplay login name and password and click Login. Click on the "My Questions" link at the top of this email.ġ2. Click the 'save' button to save the file as an. Make sure that the Windows Error Reporting has also completely loaded prior to saving.ĩ. When the program comes up, open the Software Environment section on the left side and select Windows Error Reporting.Ĩ. In the Open box, type "msinfo32" (without the quotes) and click OK.ħ. You can also press the Windows key and the "R" key at the same time.Ħ. Open your Start menu and look for Run (Win XP), Start search (Win Vista), Search programs and files (Win 7), or Search (Win 8). Click the save button to save the file as a text file to your Desktop.ĥ. Once the DxDiag file is open, click on the "Save all information.” button.Ĥ. In the Open box, type "dxdiag" (without the quotes) and click OK.ģ. You can also press the Windows key and the "R" key at the same time.Ģ. Īfter installing DirectX, follow these steps:ġ. Download the latest version of DirectX from. These files report information about system drivers for your video and sound cards, as well as other vital information about your computer hardware that will help me resolve your problem.įirst, make sure you have the latest version of DirectX installed on your system. To troubleshoot this issue for you, I need two files from your system (Direct X and MS System Information). In the left pane, click "Check for updates" and if any are found choose "Install updates." Make sure that any antivirus or firewall software on your system is disabled.Ĭlick on the Windows Start button and go to All Programs -> Windows Update. If you are overclocking, try running at the stock clock settings.Ĥ. Deactivate SLI or unplug any additional screens you may be using. Running 2 cards in SLI or running 2 screens can also cause issues. Make sure the drivers for your video card, sound card, motherboard and processor are up-to-date. Once the files are highlighted, you will need to press the Delete key.ģ. Note: If you are using Windows 7, you will need to press Ctrl + A together to highlight the files. Press Apply, then Close and pick the option to Restart. If using Windows Vista/Windows 7/Windows 8, press the Windows key and the letter R at the same time. Martia W: In order to fully troubleshoot the problem that you are having, please try the steps below:ġ. Please let me know if you have any further issues. Go to the Advanced tab on the next window, and set the Default Format to 16 bit, 48000 Hz (DVD Quality).Īfter completing these steps, check to see if the problem persists. While the default device is still selected, click on "Properties" at the bottom of the "Playback devices" window. Check to be sure that the Stereo option is selected. In the window that appears, right-click the default playback device and select "Configure Speakers". Right-click the speaker icon in the taskbar and select "Playback devices". Martia W: Please follow the steps below to properly configure your playback device.ġ. You may need to restart your computer for these changes to take effect in game. On the Advanced tab, set the default format to be 16 bit, 48000 Hz (DVD Quality). Highlight the default Playback device and select Properties.ģ. Navigate to Control Panel -> Hardware and Sound -> Sound.Ģ. Martia W: This issue is almost always solved by changing the default audio playback to be DVD quality.ġ. Please give me a moment to read your question, and I'll be with you shortly. Martia W: Thank you for contacting Ubisoft Live Support. "Martia W: Thank you for contacting Ubisoft Live Support. This is how the chat went after i contacted ubisoft So ever since ive downloaded windows 10 i cant get rocksmith 10 to work.
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